We are pleased to report that the Minerva riveted tank 57XX panniers have arrived, and we will start shipping direct to customers shortly.
They have already had rigorous testing in the factory, but, in common with all our other models, will undergo more quality inspection here before we send them out.
This includes a visual inspection to ensure all the parts are secured and in the right place, a check on the large number of optional extras to ensure completeness, the finish and a check on the packaging. Most importantly we perform a running test to ensure that the renowned running qualities of all Minerva models are present. We also test all functions on locos we fit with silent and sound DCC decoders
This is not quick, as every model has to be unpacked and repacked, but is part of the service to ensure that our customers get a top quality model, that runs properly straight out of the box. We do this both for mail orders, and at exhibition, where customers can see their model work before taking it away.
Dealing directly with our customers means that we can to respond to any questions and react to any feedback promptly. It is always good to hear from customers and friends about our models, and we welcome suggestions for future products at any time. No promises though…and the purchase of anything by Chris Klein does not offer any clues……
